![]() ![]() If you don't need to make any changes, you can order cheques through the Telephone Banking Automated Service.From the main menu, select 1, then 5, then 1.Find out details about a cheque written from your account.Get information about CIBC’s products and services.With a Telephone Banking representative you can: Manage your account services from wherever you are, any time you want. Enter the account number of the registered bill you want to pay, when you want the payments to begin and the number of payments you want to make. To set up post-dated bill payments, select “Post-Dated Bill Payment” from the Bills menu.You’ll need to know the type of account the payment came from, the exact amount of the payment, the cheque number and payee name.To stop payment on a cheque, select 1 from the main menu, then 5, then 3.Select which account you’d like to review. To review your bill payment history, select 2 from the Bills menu, then select 1.If you don’t have the reference number handy, the system will give you a list of bills that are eligible for a payment reversal. You’ll be asked to enter the reference number for the bill payment you want to cancel. ![]() To make a same-day bill payment reversal, before 9pm ET, select 2 from the Bills menu.Our speech-enabled system will repeat your information back to you for confirmation. You’ll be prompted to say the bill name and account number. To register a bill, select 3 from the Bills menu, then select 1 to add the bill.Enter the amount of the bill using the star key as a decimal. Follow the prompts to pay from your chequing or savings account. To pay a bill, select 1 to choose from a list of your registered bills or enter the last 3 digits of the account number on the bill.To use our speech-enabled bill payment system, say “billing”, then listen to the prompts.To access the Bills menu, select 1, then select 2.Already use Telephone Banking? Enter your card number and 3-digit PIN to begin. ![]()
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